Apple iTunes Store Bug Workaround

There appears to be a major bug in Appstore / iTunes which is a service that is constantly running on the iPhone.I have had many issues with just using AppStore with a lot of apps installed. It takes often 10 or more minutes to try to install. It fails over and over and has to keep retrying. If I log the events using “top”, I can see the iTunesStore binary running with most the CPU in the system and a crash report process constantly coming up. Often times, the phone reboots and takes forever to restart. It seems that deleting some apps helps this work better. I will be looking into this more.

This also seems to affect Cydia and probably will affect Installer 4. Sometimes you install something and find no icon. From what I can see, the above issue occurs during this state. When you install something even from Cydia, the iTunesStore app is again using all the CPU, the phone is running slow, there is a spinner next to the carrier icon, and no icon shows up. If this happens to you, try these steps to resolve it:

1) Uninstall the item(s) that are not showing up in Cydia
2) Reboot the phone
3) Reinstall them in Cydia

Repeat until it works.

Posted on Sunday, July 27th, 2008 and is filed under Repository, iPhone Apps and More. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

13 Responses to “Apple iTunes Store Bug Workaround”

  1. 1. edem-2.0 July 27th, 2008, 5:11 am

    ‘repeat until it works’
    =D
    computer have soul.

    thx for the tip anyway!

    [Reply]

  2. 2. Brian July 27th, 2008, 9:41 am

    Could we not just remove the AppStore application off the phone?

    [Reply]

  3. 3. Priz July 27th, 2008, 1:26 pm

    Ooh! I have an idea - You don’t need AppStore running once you have items from the AppStore on your phone, right?

    Couldn’t something be written, if not in BossPrefs as a small app which kills the iTunesStore process, essentially disabling AppStore? iPhone’s CPU no longer pegged out, system is stable, etc. If you want to go download from the AppStore again, you run it again, it relaunches iTunesStore’s process, AppStore works again.

    I can’t see it taking too long to code, either. if disabled, issue kill -9 iTunesStore, if enabled run iTunesStore. If you want to make the app polished, add a thing to tell you if it’s currently running or not and just give you the single option tied to that - enable iTunesStore or disable iTunesStore.

    Just a thought.

    [Reply]

  4. 4. Neobond July 27th, 2008, 5:47 pm

    I would love to see something to kill iTunesStore/AppStore when I don’t need it. Maybe a toggle like SSH:

    -Run iTunesStore/AppStore on startup [Yes|No]
    -Turn Off [Yes|No].

    [Reply]

  5. 5. asa July 27th, 2008, 10:32 pm

    The other thing I just experienced was very unpleasant as well!! I tried to download an app at the store that was 10mb so it stalled and stopped downloading now I have tried all work arounds to download via itunes with no luck… it just sits on the springboard showing loading with nothing happening and when the app is in this state you cannot delete… so now all I can do is restore again… any other suggestions would be welcomed! Thanks

    [Reply]

    BigBoss Reply:

    You don’t have to restore if you have SSH. You can ssh in to /var/mobile/Applications, figure out which is the folder, and just delete it. Then reboot the phone or “killall SpringBoard”

    [Reply]

  6. 6. asa July 28th, 2008, 12:56 am

    Aww - I need to learn how to SSH! I haven’t tried that yet…

    [Reply]

  7. 7. Doug July 28th, 2008, 9:07 pm

    Would suspect that this issue is also contributing to battery drain when it happens….. I notice after accessing the appstore (non-wifi) that the battery drains quicker…..

    [Reply]

  8. 8. Aahan July 29th, 2008, 10:33 am

    Found an alternative solution. Sync your phone to your comp, and your app will be there on SpringBoard.

    [Reply]

  9. 9. Demesne July 29th, 2008, 1:57 pm

    Try this out it worked for me…..

    Install something from appstore after you have installed from cydia and the icon of the installed icon from cydia appears !!

    cheers

    [Reply]

  10. 10. protoz July 29th, 2008, 11:58 pm

    What about enable restrictions on your iphone? Wont that kill AppStore? or is restriction only hiding the icons?

    [Reply]

  11. 11. eL tOrViC August 13th, 2008, 11:26 am

    hey Demesne that worked for me. just installed something from the AppStore and all the icons suddenly appeared after the app was installed. thanks!

    [Reply]

  12. 12. io August 15th, 2008, 1:28 am

    Demesne, you’re a fricking genius! I just added an app via itunes and synced it up and it worked. WOOT.

    It seems like the app installs get buffered and then don’t add, but it takes a sync to add Cydia apps. thanks!

    [Reply]

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